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Migration of DB, ITSM, ManageEngine, Resources, AI issues? Call us now - ISG, Starhub , Carsem have benefited from us!
ITSM/ITOM Processes Consulting
ITSM/ITOM Processes Consulting
AI Governance Workshop and IT Policies
AI Governance Workshop and IT Policies
Digital Solutions and Project Management
Digital Solutions and Project Management
In KSG TECH , we follow ITIL guidelines to design, build, implement and execute one or more ITSM /ITOM processes .We bring a structured approach to IT service management aligning IT with business goals, and standardizing the delivery of services based on budgets, resources, and results. It leads to efficiency and productivity gains, reduces costs and risks, improves the IT functioning of your entire organization and ultimately improves the customer experience.
We provide Organisation or AI Governance Workshop advice and can build or advise on IT policies based on business needs. We may conduct workshops to determine exactly what is required in your workplace to ensure correct governance and policies are in place.
We provide solutions together with our Partners in these areas:
Digital Solutions or Transfomation Projects.
Project Management priced competitve resources rates for all Transformation or running projects.
Manage Services for any administration or running of a solution.We have 1200 stronghold resources in remote locations.
Quote from KSG TECH "People, processes, and tools. It is still an effective mental model for making improvements in your organization. It's always about People, Processes, and Tools. It's not the tool that defines the process but makes sure the process is clearly laid out in the framework. Then concentrate on the enabling tools that assist the people in carrying out the process.
Nowadays, I believe that the leading ITSM tools have developed to the point where you can seriously consider using them to define (rather than dictate) your ITIL process adaptation. There may always be exceptions, but for the most part, the top ITSM solutions all adhere to the ITIL framework rather effectively. In fact, if you come across an area where one of these technologies breaks your ITIL adaption, it may be time to take a step back and investigate why. Perhaps there is something in your existing process that could be improved.
End of day is ROI and ensuring the value added or in ITIL v4 we say service value that has been returned is maxed out. So what are you waiting for contact us! "
"Project Management they say needs a hard foot and hand. Why? Without it , would go to different places." KSG TECH has some marvelous to the detail project managers and not only that they bring experience of domains such as migrating workloads to cloud. Whether is relooking at your Policies or Organisation processes in which we have helped a Telco in 2023, we too look at a holistic view of what else is needed for your IT organisation no extra charge.
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